Domain Transfer Status Descriptions Print

  • 42

The following domain transfer status can be present when you are attempting to transfer a domain into Namesonic.


Transfer StatusDescription
Awaiting auto-verification of transfer request An auto-verification transfer order has been submitted and we are process of obtaining the current whois data in order to generate the verification email.
Auto verification of transfer request initiated

The current whois information has been collected and the verification email has been sent by Namesonic to the authorized contacts, however we have not yet received a response. This status will remain until the verification email is responded to, or the transfer canceled and closed. If the transfer is not responded to within seven (7) days, it will be cancelled.

Note: If the email address is not the correct or current address for the domain, please contact the current registrar and update your contact information. You will need to cancel the current transfer order and submit a new request so our database has a record of the whois information at the time of transfer initiation.

Transfer in Process - Acquiring Current Whois for Transfer Verification When an auto-verification transfer request is initiated, our system attempts to obtain the registrant and/or administrative contacts from the current registrar in order to generate the transfer verification email. Sometimes, due to the current registrar blocking outside whois queries, we are unable to electronically retrieve the required whois information to proceed with the transfer request. When this occurs, the domain is placed into a verification queue where it is manually updated. Our goal is to attend to these within 48 hours; there are sometimes delays where this manual process is not completed within this time frame.
Transfer Pending - Awaiting Release by Current Registrar

The verification email for this transfer has been sent and responded to. This domain transfer has been initiated with the Global Registry and is in PENDING TRANSFER status as of the date listed below and is awaiting approval and release by the losing registrar. The process is complete from our side and the domain must be released to the registry by the losing registrar.

The losing registrar has five days once the domain is pending to respond. Please note the domain is sent into pending transfer status once the verification email has been authorized, fax recorded or valid EPP key submitted.

Cancelled - domain contacts did not response to verification e-mails

The transfer verification email was not replied to by Registrant contact listed for your domain.  The Registrant contact must read and act upon this email to proceed with the transfer. If the transfer verification email is not responded to within seven (7) days, it will be cancelled with this status.  Please contact us to re-initiate a domain transfer instead of paying for another one. (Note: Domain Privacy protection, if active, would prevent the registrant from receiving the transfer email)


Was this answer helpful?

« Back

Powered by WHMCompleteSolution